Welcome to Velavaa Brand. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or making any purchase.
1. General Information
The term “Velavaa Brand”, “we”, “our”, or “us” refers to the owner of this website, engaged in the manufacturing and sale of Sambrani and natural fragrance products.
The term “you” refers to the user or viewer of our website.
By visiting our website, you agree to these terms. If you do not agree, please do not use this website.
2. Use of Our Website
- You must be at least 18 years old or have parental consent to use our website.
- You agree not to misuse the website, upload harmful content, or attempt unauthorized access.
- All content, including text, images, and product descriptions, is the property of Velavaa Brand and cannot be copied or reproduced without permission.
3. Product Information
We make every effort to display product details, images, and prices accurately.
However, slight variations in color, packaging, or fragrance may occur due to natural materials and manufacturing processes.
4. Pricing and Payments
- All prices are listed in Indian Rupees (INR).
- Prices may change without prior notice.
- If online payments are accepted, transactions are processed through secure and trusted payment gateways.
- We are not responsible for any payment failure or delay caused by your bank or network issues.
5. Orders and Delivery
- Orders are processed based on product availability.
- Delivery timelines may vary depending on your location and courier service.
- We will make reasonable efforts to ensure timely delivery, but delays due to logistics or unforeseen events are beyond our control.
6. Returns and Refunds
As Sambrani and fragrance products are consumable, returns or exchanges are accepted only in case of damage or incorrect product delivery.
Customers must inform us within 48 hours of receiving the order with photos or proof for verification.
7.Limitation of Liability
Velavaa Brand is not liable for any direct or indirect damages, losses, or injuries arising from the use or inability to use our products or website.
All products should be used as directed and kept away from children unless supervised by an adult.
8.Intellectual Property
All trademarks, brand names, product images, and content on this website are owned by Velavaa Brand. Unauthorized use is strictly prohibited.
9.Third-Party Links
Our website may contain links to third-party websites for convenience. We do not control or endorse the content or policies of those websites.
10.Privacy Policy
Please refer to our Privacy Policy to understand how we collect, use, and protect your personal data.
11.Changes to These Terms
Velavaa Brand may update or modify these Terms and Conditions at any time without prior notice. Updates will be posted on this page with a revised “Last Updated” date.