Welcome to Velavaa Brand – a trusted name in Sambrani and natural fragrance products. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our brand.
1. Information We Collect
We may collect personal and non-personal information such as:
- Name, phone number, email address, and delivery address (when you contact us or place an order)
- Communication details through forms, WhatsApp, or social media
Website usage data such as pages visited, time spent, and browser type (via cookies or analytics tools)
2. How We Use Your Information
Your data helps us provide better service. We use it to:
- Process and deliver your orders
- Respond to your questions or feedback
- Improve our products, packaging, and customer experience
- Share updates about new products, discounts, or offers (only with your consent)
We use reasonable technical and administrative measures to protect your personal data from unauthorized access, misuse, or loss.
3. Shipping Charges
- Shipping charges are calculated based on order weight, delivery location, and courier service.
- The final shipping cost will be displayed during checkout (if online store).
- Occasionally, we offer free shipping promotions — follow our website or social media for updates.
4. Sharing of Information
We respect your privacy and do not sell or rent your personal data to anyone.
Information may be shared only with:
- Delivery partners to complete your order
- Payment service providers (if online payment is available)
- Analytics or website hosting providers to improve site performance
All partners are required to protect your data as we do.
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to personalize your experience and analyze traffic.
You can disable cookies in your browser settings at any time.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of those external sites.
7.Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Withdraw consent to receive promotional messages
- Request details about how your data is used
You can contact us anytime for such requests